Privacy policy
At Care Aroma, we respect your privacy and are committed to protecting your personal information. By using our website, you agree to this Privacy Policy.
Information We Collect
Personal Information
We may collect the following information when you place an order, contact us, create an account, or request support:
- Name
- Email Address
- Phone Number (including WhatsApp)
- Billing & Shipping Address
- Order and Payment Information
Technical Information
We may automatically collect:
- IP Address
- Browser and Device Information
- Pages Visited
- Website Usage Data
- Referral Sources
How We Use Your Information
- Process and deliver orders
- Provide customer support
- Send order updates and service notifications
- Improve our website and services
- Meet legal and regulatory requirements
We do not sell, rent, or trade your personal information.
WhatsApp Communication
If you contact us through WhatsApp, we may store:
- Your phone number
- Message history related to orders or support
This information is used only for customer service purposes.
Cookies
We use cookies to:
- Enable website functionality
- Remember preferences
- Analyze website performance
You can disable cookies through your browser settings.
Advertising & Analytics
We use Google Ads and Meta (Facebook & Instagram) tools to:
- Measure advertising performance
- Deliver relevant advertisements
- Analyze website traffic and user behavior
International Data Transfers
As we serve customers worldwide, your information may be processed outside your country for payment processing, order fulfillment, website hosting, and analytics.
Third-Party Services
We may share information with trusted service providers such as:
- Payment Gateways
- Shipping & Logistics Partners
- Website Analytics Providers
Data Security
We use reasonable security measures to protect your personal information. However, no online system can guarantee complete security.
Data Retention
We retain personal information only as long as necessary to:
- Complete orders and services
- Meet legal and business requirements
Your Rights
You may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data where permitted by law
External Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors.
Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
Care Aroma
Email: info@carearoma.com
Phone / WhatsApp: +971 585914575